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Privacy Policy

PRIVACY POLICY

Last Updated: 10/18/2018

Thank you for visiting our website (the “Site”). This Privacy Policy applies to information collected by Western’s Smokehouse (“we”, “us”, or “Western’s Smokehouse”) through https://www.westerns-smokehouse.com/. The purpose of this Privacy Policy is to inform you about the types of information we gather about you when you visit the Site, information we may receive from third parties or affiliates, how we may use that information, whether we disclose that information to anyone and the choices you have regarding of our use, and your ability to correct, the information. By using the Site, you expressly consent to the use and disclosure of information as described in this Privacy Policy.

This Privacy Policy also governs the use of Personal Information we obtain from you from any third party site or application where we post content or invite your feedback or participation, including, but not limited to, Twitter, Facebook, Instagram, LinkedIn, and Pinterest (“Social Media Sites”). This policy does not apply to other websites which are linked to the Site. Please also be aware that our promotional partners, advertisers, and sponsors accessible through the Site and websites owned or controlled by independent third parties. We are not responsible for any actions or policies of such third parties. You should check the applicable privacy policies of those third parties when providing personally identifiable information to them.

WHAT INFORMATION DO WE COLLECT?

We collect the following types of information from you when you interact with our Site:

Personal Information

When you use our website, you may choose to provide certain information directly to us to request more information or services, including the following Personal Information (“Personal Information”):

• your name;

• email addresses;

• telephone and fax numbers;

• postal addresses; and

• IP addresses.

Usage Information

We may also use cookies and other technologies to automatically gather information about how you use the Site, including:

• new or returning visitor;

• time of visit;

• duration of visit;

• pages viewed;

• where you found this Site (search, direct, social media etc.);

• country you’re visiting from;

• technology you’re using (Browser, Screen Resolution etc.); and

• gender and age range.

We only use, share, and store Personal Information consistent with this Privacy Policy.

HOW DO WE COLLECT YOUR INFORMATION?

We collect Personal Information when you:

• visit our Site;

• create an account;

• request information;

• purchase products or services; and

• participate in surveys, promotional offers, contests or sweepstakes, or reservation confirmations.

We also collect information in several ways by your use of the Site. When you log onto the Site, our servers log your IP address, the URL of your request and other information that is provided in the HTTP header. When you conduct searches on the Site, we may log the search terms that you use. Also, our third-party service providers may ask you voluntarily to provide Personal Information on their websites and may share such Personal Information with us, as governed by their respective privacy policies. Our use of information received from a service provider will be dictated by the service provider’s privacy policies and not this Privacy Policy. Western’s Smokehouse collects this information in order to provide information about our products and services that will meet the expectations of our users.

Cookies

“Cookies” are small files that are stored on your machine and may be used to store your Personal Information. For example, we use “cookies” to (1) customize content specific to your interests, (2) ensure that you do not see the same advertisement repeatedly and (3) store your password so you do not have to re-enter it each time you use the Site.

Google Analytics

This Site uses Google Analytics (and in the future may use other similar sites or services), a web analytics service provided by Google, Inc. (“Google”), to better assist Western’s Smokehouse in understanding how the Site is used. Google Analytics will place cookies on your computer that will generate information that we select about your use of the Site, including your computer’s IP address. That information will be transmitted to and stored by Google. The information will be used for the purpose of evaluating consumer use of the Site, compiling reports on Site activity for Western’s Smokehouse’s use, and providing other services relating to Site activity and usage. Google may also transfer this information to third parties where required to do so by law, or where such third parties process the information on Google’s behalf. You may refuse the use of cookies by selecting the appropriate settings on your browser. Please note that by doing so, you may not be able to use the full functionality of the Site. The use of cookies by Google Analytics is covered by Google’s privacy policy.

You can learn more about Google’s practices at http://www.google.com/policies/privacy/partners and view its currently available opt-out options at https://tools.google.com/dlpage/gaoptout.

WHAT DO WE DO WITH YOUR INFORMATION?

We use your Personal Information to:

• personalize user experience;

• facilitate purchases and transactions;

• improve our Site;

• improve customer service;

• share your information with third parties pursuant to this Privacy Policy;

• administer a content, promotion, survey or other Site features; and

• send information you agree to receive about topics we think will be of interest to you.

To the extent we are able to do so, we may link your Personal Information to information we collect that by itself typically cannot be used to identify or contact you, such as demographic information (e.g. age, profession or gender), browser types, domain names, and other anonymous statistical data involving the use of our Site. We may also link information collected online with information we collect offline or that is collected online by third parties. We will use the information we collect from you to fulfill reservations that you have made with us and to provide goods or services which you have requested or purchased from us.

HOW WE SHARE YOUR INFORMATION

Except as set forth in this Privacy Policy or as specifically agreed to by you, we will not disclose any information we gather from you on our Site.

Western’s Smokehouse also may disclose an individual's Personal Information:

• in situations where sharing or disclosing your information is required in order to offer you products or services you desire; •

to a third party or parties, with your consent and where disclosure is required or permitted by law;

• if, in the reasonable judgment of Western’s Smokehouse, it is necessary enforce compliance with our internal policies or the Terms of Use or to protect our Site, customers, or others; and

• to any other entity that acquires all or a portion of our organization by merger, reorganization, operation of law, or a sale of some or all of Western’s Smokehouse’s assets.

Western’s Smokehouse may be required to use or disclose your information in connection with a legal action or other proceeding, including without limitation, in response to a court order or a subpoena. We also may disclose such information in response to a law enforcement agency's request.

ONLINE STORE TRANSACTIONS

We do not collect, store, or process payment card information when you purchase products from our online store. Instead, we have partnered with Authorize.net to facilitate online transactions. Authorize.net adhered to industry standards when processing payments, including:

• 128-bit Secure Sockets Layer (SSL) technology for secure Internet Protocol (IP) transactions.

• Industry leading encryption hardware and software methods and security protocols to protect customer information.

• Compliance with the Payment Card Industry Data Security Standard (PCI DSS) For additional details, see Authorize.net’s Privacy Policy, available at: https://www.authorize.net/about-us/privacy/

EMAIL OPT OUT

From time to time, you may receive e-mails from Western’s Smokehouse with news or other information on events, products, services, discounts, special promotions, upcoming events or other offers from or on behalf of Western’s Smokehouse. If at any time you wish to stop receiving emails or mailings from Western’s Smokehouse please send us an email to support@westerns-smokehouse.com with the phrase “Privacy Opt-out: Western’s Smokehouse Mailings” in the subject line, or write to us at the address provided below, and we will remove you from Western’s Smokehouse’s mailing list. Alternatively, for e-mail communications, you may opt out of receiving such communications by following the unsubscribe instructions set forth at the bottom of most promotional e-mail messages from Western’s Smokehouse.

THIRD-PARTY SERVICES AND SITES

In general, the third-party providers used by us will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide to us.

However, certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies in respect to the information we are required to provide to them for your purchase-related transactions.

For these providers, we recommend that you read their privacy policies so you can understand the manner in which your Personal Information will be handled by these providers.

In particular, remember that certain providers may be located in or have facilities that are located a different jurisdiction than either you or us. So if you elect to proceed with a transaction that involves the services of a third-party service provider, then your information may become subject to the laws of the jurisdiction(s) in which that service provider or its facilities are located.

Once you leave our store’s website or are redirected to a third-party website or application, you are no longer governed by this Privacy Policy or our website’s Terms of Use.

Social Media Sites

We work with third parties, including social network sites like Twitter, Facebook, YouTube, and Instagram, and with application developers who specialize in social commerce so we can connect to your social networks. All of these companies operate Social Media Sites. We provide access to our Site by third parties and business partners so we can generate interest in our products among members of your social networks and to allow you to share product interests with friends in your network.

The use of any features made available to you on our Site by a third party may result in information being collected or shared about you by us or by the third party. Information collected or shared through any such third party features is considered public information by us because the Social Media Sites made it publicly available. If you do not want us to be able to access information about you from Social Media Sites, you must instruct Social Media Sites not to share the information. Western’s Smokehouse is not responsible for how these third parties may use information collected from or about you so be sure to review the privacy policies and privacy settings on your social networking sites to make sure you understand the information they are sharing. If you do not want a Social Media Site to share information about you, you must contact that site and determine whether it gives you the opportunity to opt out of sharing such information. However, we do identify any areas on our Site where third parties share information about you.

We use features on Social Media Sites that allow you to express positive opinions about our products or purchase our products. Those Social Media Sites may collect or register your views about our products (including whether you purchased a product) and make those views available to Western’s Smokehouse and on public portions of the Social Media Sites. If you do not wish any of this to happen, you should not express your views about our products on Social Media Sites, you should not buy our products through Social Media Sites, and you should review your privacy settings on such Social Media Sites. We are not obligated to display your name or other identifying information, account name, profile photo or other information or content on our Site even if you express an opinion about one of our products or have consented to our use of such information or content. We reserve the right to remove the information of any person for any reason. We may also remove from our Sites, in our sole discretion, any product offering or any photo or product description relating thereto. If you would like us to delete the data we have collected about you that we have received through any social media provider or Social Media Site, please contact us. However, if your information is deleted you may not have access to certain promotions, product information or opportunities as a result.

Links

The Site may list or link to third party products or services. Western’s Smokehouse does not have any control over the quality, safety or legality of the items advertised, the truth or accuracy of the listings, the ability of suppliers to sell items or the ability of buyers to buy items. For these reasons, Western’s Smokehouse and its affiliates cannot ensure that a buyer or supplier will actually complete a transaction. Western’s Smokehouse will not be a party to any transactions between you and such third parties and any correspondence concerning such transactions should be conducted between you and the third party.

SECURITY

To protect your Personal Information, we utilize reasonable technical, physical, and administrative safeguards.

CHILDREN’S INFORMATION

The Site is not directed to children under the age of 13. Children under the age of 13 are prohibited from submitting any personally identifiable information to Western’s Smokehouse through the Site. If you believe a child has provided us with information, contact us at support@westerns-smokehouse.com.

SPECIAL NOTIFICATION FOR CALIFORNIA RESIDENTS

If you are a California resident, you have the right to request information from us regarding the manner in which Western’s Smokehouse shares certain categories of Personal Information with third parties for their direct marketing purposes in addition to the rights set forth above. Under California law, you have the right to send us a request at the designated address listed below to receive the following information:

1. The categories of information we disclosed to third parties for their direct marketing purposes during the preceding calendar year;

2. the names and addresses of the third parties that received the information; and

3. if the nature of the third party's business cannot be determined from their name, examples of the products or services marketed.

This information may be provided in a standardized format that is not specific to you. The designated email address for these requests is: support@westerns-smokehouse.com.

Also, please note that we have not yet developed a response to browser “Do Not Track” signals, and do not change any of our data collection practices when we receive such signals. We will continue to evaluate potential responses to “Do Not Track” signals in light of industry developments or legal changes.

INTERNATIONAL USERS

At this time, our Site is only intended for residents of the United States. If you are not a resident of the United States, please navigate away from this Site and do not provide any Personal Information. You may contact us at support@westerns-smokehouse.com if you have any questions or requests.

CHANGES TO THIS PRIVACY POLICY

We will occasionally update this Privacy Policy as necessary to protect our users and to comply with a changing environment. We recommend that you check the Privacy Policy when you visit our Site to be sure that you are aware of and understand our current policy. If we make material changes to this policy, or in how we use or collect your Personal Information, we will prominently post such changes prior to implementing the change. We will not make any retroactive material changes in how we handle previously collected Personal Information unless you allow us to do so, or unless we are legally required to do so, and in such a case we will e-mail registered Site visitors information on material changes to this Privacy Policy.

QUESTIONS AND CONTACT INFORMATION

If you would like to: access, correct, amend or delete any Personal Information we have about you, register a complaint, or simply want more information contact our Privacy Compliance Officer at support@westerns-smokehouse.com or by mail at

Western's Smokehouse

Attn: Privacy

1978 Western Dr.

Greentop, MO 63546

© 2018 Western's Smokehouse, All Rights Reserved.
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